1. Introduction
These Terms & Conditions ("Terms") govern your use of cmcopys.com and all services offered by CM Copys, including printing, binding, doorstep delivery, and the student notes marketplace. By placing an order, registering an account, or using our website, you agree to these Terms in full.
If you do not agree to these Terms, please do not use our services.
2. About CM Copys
CM Copys is a Bangalore-based printing and document delivery service operating from a centralised darkstore that fulfils orders across Bangalore. We also operate an online marketplace where student sellers can upload and sell study notes to other students.
Service hours: 6 AM – 11 PM, every day
Contact: +91 93534 71011 | cmcopys.com
3. Services Offered
CM Copys provides the following services:
- Print & Delivery – B&W and colour document printing, spiral binding, thesis binding, and doorstep delivery across Bangalore
- Passport & ID Photos – printed on photo paper and delivered to your door
- Notes Marketplace – students can buy verified study notes (PDF or printed) and sell their own notes PDFs to earn money
4. Placing an Order
4.1 How to Order
Orders can be placed via:
- Our website at cmcopys.com
- WhatsApp at +91 93534 71011 or +91 82170 77446
4.2 Order Confirmation
An order is confirmed once you receive confirmation from our team via WhatsApp or on-site. Prices shown in the cost calculator are estimates; final pricing is confirmed at order acceptance.
4.3 Accepted File Formats
We accept PDFs and common image formats (JPG, PNG). You are responsible for ensuring your file is complete, correctly formatted, and print-ready before submitting. CM Copys is not liable for errors resulting from incorrect or incomplete files submitted by the customer.
4.4 Print Quality
We use laser printing equipment to produce quality prints. Colour output may vary slightly depending on the source file. We do not guarantee colour-matching to screen displays.
5. Pricing & Payment
5.1 Pricing
Current rates are:
| Service | Rate |
|---|---|
| B&W Single Side | ₹1.00 per side |
| B&W Both Sides | ₹1.10 per sheet |
| Colour Print | ₹3–₹8 per page (depending on type) |
| Spiral Binding | From ₹25 |
| Thesis Binding | From ₹150 |
Bulk discount pricing is available on request. Prices may be updated from time to time.
5.2 Payment Methods
We accept:
- UPI (GPay, PhonePe, Paytm, and all UPI apps)
- Cash on delivery (for eligible orders)
Payment is due at the time of order confirmation or upon delivery, as agreed. We do not accept advance credit.
5.3 Price Disputes
If you believe you have been charged incorrectly, contact us on WhatsApp within 24 hours of your order with your order details. We will review and resolve the matter promptly.
6. Delivery
6.1 Delivery Areas
We deliver to locations across Bangalore including BTM Layout, Marathahalli, Electronic City, JP Nagar, Bikasipura, Whitefield, HSR Layout, Koramangala, Indiranagar, Jayanagar, Hebbal, Yelahanka, and surrounding areas. WhatsApp us to confirm availability in your specific area.
6.2 Delivery Times
We aim to deliver as quickly as possible. Delivery times depend on your location, order size, and current demand. Same-day delivery is available for most orders placed during service hours. Delivery time estimates are not guaranteed.
6.3 Delivery Accuracy
You are responsible for providing a complete and accurate delivery address. CM Copys is not liable for failed or delayed delivery due to incorrect address information provided by the customer.
6.4 Delivery Charges
Delivery charges (if applicable) will be communicated at the time of order confirmation.
7. Cancellations & Refunds
7.1 Cancellations
- Orders may be cancelled before printing has begun at no charge. Contact us immediately on WhatsApp to cancel.
- Once printing has started, cancellation is not possible and the full order amount is payable.
7.2 Refunds
We offer a refund or reprint in the following circumstances:
- Printing error on our part – if the print output does not match the file you submitted due to a fault on our end, we will reprint at no charge or issue a refund.
- Damaged delivery – if your order arrives damaged due to handling by our delivery team, we will reprint or refund.
Refunds are not provided for:
- Errors in the file submitted by the customer (wrong content, incorrect layout, missing pages, etc.)
- Change of mind after printing has begun
- Colour variation between screen and print output
7.3 Refund Process
Approved refunds are processed back to the original payment method within 5–7 business days.
8. Document Responsibility
8.1 Your Responsibility
You are solely responsible for the content of documents you submit for printing. By submitting a document, you confirm that:
- You have the right to print and reproduce the content
- The content does not infringe any third-party copyright, trademark, or intellectual property right
- The content does not violate any applicable Indian law
8.2 Prohibited Content
We will not print content that is:
- Obscene, defamatory, or hateful
- In violation of copyright without authorisation
- Fraudulent, forged, or intended to deceive
- Prohibited under any applicable Indian law
CM Copys reserves the right to refuse any order at our discretion.
8.3 Document Privacy
All files submitted for printing are permanently deleted after your order is fulfilled. See our Privacy Policy for full details.
9. Notes Marketplace – Buyer Terms
9.1 What You Are Buying
When you purchase notes on the CM Copys shop, you are purchasing:
- A PDF download for digital study use, and/or
- A printed and delivered copy of the notes
9.2 Licence
Notes purchased are for your personal academic use only. You may not reproduce, resell, redistribute, or share the notes with others in any form.
9.3 Refunds on Notes
Due to the digital nature of notes:
- PDF purchases are non-refundable once downloaded.
- Printed copies are eligible for a reprint if delivered damaged.
If a notes product is materially different from its description, contact us within 48 hours for a resolution.
9.4 Quality Assurance
All notes listed on CM Copys are reviewed by our team before publishing. However, we do not guarantee that notes are 100% accurate, complete, or aligned with every school or college syllabus variation. Notes are provided as supplementary study material.
10. Notes Marketplace – Seller Terms
10.1 Eligibility
Any student or educator may register as a seller on CM Copys. Registration is free.
10.2 Your Uploaded Content
By uploading notes to CM Copys, you confirm that:
- You are the original author of the notes
- You have the right to sell and license the content
- The content does not infringe any third-party copyright (e.g. copying directly from published textbooks)
- The content is accurate to the best of your knowledge
CM Copys reserves the right to reject, remove, or delist any uploaded notes at our discretion.
10.3 Earnings & Payouts
- You earn a commission each time a student purchases your notes
- Payout details and commission rates are communicated at the time of seller registration or via your seller dashboard
- Payouts are processed via UPI to the account registered in your seller profile
- CM Copys reserves the right to adjust commission rates with reasonable notice
10.4 Seller Account Termination
CM Copys reserves the right to suspend or terminate a seller account for breach of these Terms, upload of infringing or misleading content, or fraudulent activity. Pending payouts for legitimate sales will still be processed.
11. Intellectual Property
All content on cmcopys.com – including the CM Copys name, logo, website design, copy, and original materials – is the property of CM Copys. You may not reproduce, copy, or use any of our content without prior written permission.
12. Limitation of Liability
To the fullest extent permitted by applicable law:
- CM Copys is not liable for any indirect, incidental, or consequential damages arising from use of our services
- Our total liability for any claim related to a specific order shall not exceed the amount paid for that order
- We are not responsible for delays or failures caused by circumstances beyond our control (power outages, natural disasters, network failures, etc.)
13. Governing Law
These Terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of the courts of Bangalore, Karnataka.
14. Changes to These Terms
We may update these Terms from time to time. The updated version will be posted on this page with a revised effective date. Continued use of our services after changes are posted constitutes your acceptance of the updated Terms.
15. Contact Us
For any questions, disputes, or concerns related to these Terms: